Solutions
Overall Satisfaction
Strengths/Weaknesses
Loyalty/Retention Strategies
Lost Customer Analyses
Mystery Shopping
Market Segmentation
Product/service Usage
Strategies for Growth
Competitor Identification
Expanding product/Service Mix for New Markets
Marketing Strategy Development
Defining Primary vs. Secondary Target Markets
Identification
Image Assessments
Market Share Measurement
Defining Competitor Strengths/Weaknesses
Strategies for Acquiring competitors' customers
New Product Concept Development
New Product Concept Evaluations
Demand Forecasting by Market Segment
Price Sensitivity Analyses
Branding strategies
Identifying Acquisition Targets
Assessing Target Company Customer Satisfaction
Determining Competitive Strengths/Weaknesses
Customer Receptivity to Price Increases
Demand for new products/services
Name Awareness/Familiarity
Image strengths/weaknesses
Image vs. Key Competitors
Public Relations
Crisis Management
Name Change
Advertising Development
Advertising Testing
Price Sensitivity Analyses
Improving Distribution Channels
Marketing Communication
Branding/Positioning
Website Evaluations
Identify Market Trends
Competitor Assessments
Identification of Key Opportunities & Threats
Mergers & Acquisitions
new product/service development
employee Satisfaction stRengths/weaknesses
Retention Strategies
Work/Life Flexibility
Training
Lost Employee Assessments
Alignment with Corporate Visions/Goals
Balancing Corporate vs. Family Member Needs
Transition from Private to Public Ownership Ownership/Management Transition
Developing Effective OWNER Communication
Strategic Planning
Strategies for Growing Membership
Member Satisfaction
Retention Strengths & Weaknesses
New Service Development
Member Education/Training Seminars
Newsletter Articles
New Member Analyses